Frequently asked questions.
Answers about getting started, account creation, subscriptions, integrations and data security.
How do I create an account?
Use the Sign up page, enter your name, email and a password of at least 12 characters, and confirm the email verification link. Email delivery must be configured and may be unavailable during rollout.
Do I need to pay before registering?
No. Creating an account does not charge your card. A subscription is only purchased through a separate Stripe-hosted checkout after a valid price is displayed.
Can I connect my Facebook, Instagram or Threads account?
Supported connection features depend on Meta app configuration, API permissions and customer account eligibility. Accounts should be linked through approved OAuth authorization, not by sharing social network passwords.
What about X, LinkedIn, TikTok and YouTube?
These are included in the planned platform coverage. Integration and publishing availability vary based on each platform’s commercial API, approval rules and account type.
Where do I change or cancel my membership?
When billing is configured and you have a Stripe subscription, you can manage eligible billing settings through your member account and Stripe Customer Portal.
How do I reset my password?
Use the Forgot password link on the Sign in page. A single-use reset link is sent if the email belongs to an eligible account.
How are my payment details handled?
Payment details are entered directly through Stripe-hosted checkout. Outbox Social stores Stripe customer and subscription identifiers but not full card numbers.
Can Outbox Social guarantee search rankings or social growth?
No. Publishing tools, analytics and workflow assistance cannot guarantee impressions, followers, revenue or search ranking outcomes.